Shipping Policy
NATIONAL DELIVERIES
Impact Nutrition will deliver your order to your home or office at most locations within the Republic of South Africa.
DELIVERY SERVICES
Impact Nutrition uses a trusted, well established courier company for the shipping and delivery of your parcel to ensure you get it on time and in good condition. Once we’ve received your order, we’ll send you an e-mail/sms with tracking details. To follow up on the shipping of your order, please contact Jason@impactnutrition.co.za.
Courier companies do not deliver to P.O. Boxes or the post office, please provide the following information when requested at checkout:
- Contact Name and Number
- Street Address (If complex Name of Complex and Unit number)
- City/Town
- Postal Code
Please note that Impact Nutrition cannot refund any product(s) which were not delivered due to an incorrect address.
DELIVERY SERVICES, DELIVERY TIMELINES AND DELIVERY RATES
The following delivery options with associated rates are provided with our courier services:
Standard Delivery
Delivery Timelines: 2-5 business days
Rate: R150
The courier company only delivers during normal working hours so please ensure a person will be home during working hours to receive your parcel or otherwise use your Work Address.
Delivery to remote areas, plots, farms, mines, power stations, etc. and special deliveries to embassies, government departments, etc. will carry additional surcharges. These additional surcharges can only be confirmed with shipment confirmation, and the customer will be contacted at this time to first affect the payment of the additional surcharge prior to order confirmation. In the event that the customer is not prepared to pay these additional surcharges, then the order will be cancelled, and the customer will be refunded via EFT payment.